What does the Immigration and Naturalization Service (IND) do?
The Immigration and Naturalization Service (IND) is part of the Ministry of Justice and Security that is responsible for the implementation of immigration policy. This means that the IND assesses all applications from foreign nationals who want to stay in the Netherlands or who want to become Dutch citizens.
Anyone who wants to come to the Netherlands for a longer period of time, ie longer than three months, will have to deal with the IND. You can apply for a residence permit (VVR), but also a visa or an Authorization for Provisional Residence (MVV). If you have stayed in the Netherlands for a longer period of time, you can apply for naturalisation.
Residents of visa-required countries wishing to visit the Netherlands for a maximum of 90 days must apply for a Schengen visa for a stay in the Netherlands. The IND (or, as an outpost, the embassy/consulate) is authorized to make a decision regarding a visa application for the Schengen area. The IND's guiding principle in this regard is that the service aims to prevent illegal immigration. The EU Visa Code, which can be found on the European Union website, applies to the justification of a rejection.
Schengen Visitor Insurance OOM
Please note: Allianz no longer offers Travel Risk Insurance for a Schengen visa. Fortunately, there is an excellent alternative: the Schengen Visitor insurance from OOM Insurance. This Dutch insurer from Rijswijk specializes in Schengen insurance.
The policy offers visa guarantee (if the visa is rejected, you will get the premium back) and extensive coverage up to €500.000. With a low premium starting at €1,60 per day, it is a reliable and affordable choice. You can take out the policy online immediately, and you will receive it within an hour.
✔ Meets all requirements for a Schengen visa application with ease.
✔ Affordable and good: From just €1,60 per person per day.
✔ The policy by email within 1 hour (iDEAL, credit card or PayPal).
✔ Also for persons over 70 years of age
✔ Coverage for medical expenses up to a maximum of €500.000
✔ VISA GUARANTEE: If your Schengen visa is rejected, you will receive a refund of the premium.
✔ Liability can optionally be included in the insurance.
The Schengen Visitor insurance is the best choice for a successful Schengen visa application!
Would you prefer to receive the policy in English? Click here: Calculate premium and finalize.
More information about OOM's Schengen insurance:
- Coverage overview Schengen Visitor Insurance
- Policy conditions Schengen Visitor Insurance
- Schengen Visitor Insurance Insurance Card
Please note: the text below is no longer applicable!
Contact details Customer information center IND
Telephone number: 088 – 043 04 30 (local rate)
Internet: Immigration and Naturalisation Service (IND)
Email: Contact the IND
Opening hours: Monday to Friday from 9.00:17.00 am to XNUMX:XNUMX pm
Phone from abroad
Telephone: +31 88 043 04 30 (local rate)
The Customer Information Center answers general questions about:
- stay in the Netherlands;
- residence permits;
- visa (Schengen visa);
- application for urgent visa for the Netherlands;
- become Dutch.
Request a visa
You can apply for a visa for a stay shorter than 90 days at the Dutch embassy in your country or region. This applies to tourists, family and private visitors, artists, students and trainees. If the embassy cannot answer your questions, you can contact the IND.
Social media
The IND can be reached via Twitter.
