What does the Immigration and Naturalization Service (IND) do?
The Immigration and Naturalization Service (IND) is part of the Ministry of Justice and Security that is responsible for the implementation of immigration policy. This means that the IND assesses all applications from foreign nationals who want to stay in the Netherlands or who want to become Dutch citizens.
Anyone who wants to come to the Netherlands for a longer period of time, ie longer than three months, will have to deal with the IND. You can apply for a residence permit (VVR), but also a visa or an Authorization for Provisional Residence (MVV). If you have stayed in the Netherlands for a longer period of time, you can apply for naturalisation.
Residents of countries requiring a visa who want to come to the Netherlands for a maximum of 90 days must apply for a visa Schengen visa apply for a stay in the Netherlands. The IND (or, as an outpost, the embassy/consulate) may decide on a visa application for the Schengen area. The starting point of the IND is that the service wants to prevent illegal immigration. The motivation for a rejection is subject to the Visa Code of the EU, which can be found on the website of the European Union.
Contact details Customer information center IND
Telephone number: 088 – 043 04 30 (local rate)
Website: Immigration and Naturalization Service (IND)
Email: Contact with IND
Opening hours: Monday to Friday from 9.00:17.00 am to XNUMX:XNUMX pm
Phone from abroad
Telephone: +31 88 043 04 30 (local rate)
The Customer Information Center answers general questions about:
- stay in the Netherlands;
- residence permits;
- visa (Schengen visa);
- application for urgent visa for the Netherlands;
- become Dutch.
Request a visa
You can apply for a visa for a stay shorter than 90 days at the Dutch embassy in your country or region. This applies to tourists, family and private visitors, artists, students and trainees. If the embassy cannot answer your questions, you can contact the IND.
Social media
The IND can be reached via Twitter.
