For some time now there has been a technical malfunction on an important website of the Dutch government: NederlandWereldwijd.nl and the associated website Consular Services: https://consular.mfaservices.nl/
As a result, it is not possible for users to request a number of travel documents. This concerns a Caribbean visa, Schengen visas and Dutch travel documents.
The problem has now been resolved (November 21, 2022 at 15.30:XNUMX p.m.), the Ministry of Foreign Affairs has informed us.
Error message on the website
For example, anyone who is now trying to fill in a Schengen visa application form online or visit the visa guide https://www.nederlandwereldwijd.nl/visum-nederland/schengenvisum the following message is displayed:
"Until further notice it is not possible to create an online application form for a Schengen or Caribbean visa, or a Dutch travel document, due to technical problems. We will try to solve this problem as soon as possible.
In the meantime you can use the PDF forms for Schengen visa applications and for Dutch travel document applications. However, this is NOT an option for Caribbean visa applications. In case of a very urgent/humanitarian case, an exception can be made to accept the PDF form. In this case please contact Netherlands worldwide to see if an exception can be made. All other applicants who want to create a Caribbean visa application online will need to wait until the problem has been solved."
Inquire at the Ministry of Foreign Affairs
The editors of Schengenvisum.info have made inquiries with the consular affairs department of the Ministry of Foreign Affairs. The spokesperson, Mr. C. Soetekouw, informed us as follows:
"At the moment it is indeed not possible to apply for a number of travel documents via Nederland Worldwide due to technical problems. This concerns Caribbean visas, Schengen visas or Dutch travel documents. We are currently investigating and rectifying the causes of the malfunction and expect the portal to submit online applications for a Schengen visa, a Caribbean visa or a Dutch travel document to be available again by the end of the week. If this is possible again, we will communicate this via the Netherlands Worldwide and the external service providers.
Until the problems are resolved, people can apply for a Schengen visa or Dutch travel document via a PDF form that can be found on NederlandWereldwijd.nl. Caribbean visas can only be applied for online. However, we make exceptions for urgent or humanitarian matters and ask to contact NetherlandsWorldwide.nl "
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